MBW Meet and Greet Parking reviews page 51

We had a great experience with MBW. Their staff were polite, curteous and very helpful. We have two small children so this was brilliant, completely stress free. Had the car valeted and it was spotless.

I have used MBW before and the last time, approx 18-24 months ago, they kept us waiting for our car for about 45 minutes - but on looking at the reviews etc, I thought I would give them another go and was extremely pleased - definitely use again - staff very happy to help.

From booking the service through to returning from our trip, the whole experience is stress free and reliable which is exactly what is needed! The phone calls to confirm how you are getting on are very well received as well. Thanks very much and I will be using MBW Valet in the future. I would happily recommend to anyone who is unsure of Valet Parking that these guys are worth it.

Excellent service, when I had a problem with my trip (postponement to the following day) I therefore had to get my car back and MBW did this really quickly, AND for no further charge. I would certainly use them again - nothing was too much trouble for these guys.

This service could not be easier to use. I made the booking the night before and drove up to Terminal 1 and Heathrow. I followed the instructions and called MBW 10 minutes before our arrival. We pulled up outside T1 departures and the van with driver pulled up a minute later. They did a check of the car writing down any damage and the cars mileage and then off they went and we were able to easily make our way to the terminal building and check in. On our arrival back in the UK, I called MBW and when I walked out in front of the Terminal bulding they were just pulling up. Excellent service and not much more expensive than the off airport parking. Easy choice, will definitely use again!!

Met the chap in the short stay carpark, he inspected the car and ae agreed on the mileage, on our return we called as advised and the car was waiting for us, would 100% use this type of service again..

I have used MBW Valet Parking a number of times over the last few years. They are always helpful including when I have been delayed on leaving the car with them. The are always quick and friendly.

Driver was there waiting when we arrived, very friendly and helpful, parking is right outside departures. On our return they telephoned me as I was collecting my luggage to inform me that the driver was outside with my car. Would definitely use this company again. 5 star service, well done.

excellent service - punctual, friendly, excellent value for money. Takes the hassle out of having to park at Heathrow. Used it before and will use the service again soon.

The only small issue that I had this time was that the phone number to contact them on was out of order. However, they called me once they knew my flight had landed.

The service was very good - timely and professional. The price was reasonable and it was great to arrive at 5am and not have to worry about bus services!

If you've never used one of these services before there will be an obvious fear associated with giving your car keys away to a complete stranger. No need - the collection was prompt, the delivery upon return likewise. Would use again.

It was the first time we had used Meet and Greet and it was so much better than using an ordinary car park and saved a lot of time

On the whole, worth trying again. Slow return a tad disappointing, and cold, but still qyuicker and physically less effort than hauling cases on and off buses...

We were slightly early but they were 15 minutes late for the pick up - OK since we had plenty of time but could have been disastrous if we had been running late. However, the driver was very apologetic, quick and efficient when he arrived. The car on collection had only done the expected miles to the car park and was in the same condition as when left. The return was on time. The cost is very good and the staff friendly, I would use them again and make sure I book an earlier slot than I really need to cover any late collection.

Very convenient, time efficient and strss free way of starting a holiday. Worth a few extra pounds more than long stay parking.

The key reason for choosing a meet and great service, is really, what it says on the tin. Someone to be there to pick up your car and drop it off and NOT to keep you waiting around. We were kept waiting for 10 minutes on arrival, but much much worse, we were kept waiting for 40 minutes to collect our car. Even when we finally received the car, the staff were rude and highly uncooperative. To be short. Do not use this company.

Although i made a mistake and did not arrice at the correct place on departure, and that my return flight was cancelled meaning i arrived back early and at a different terminal, this was not a problem and MBW sorted it all out for me.

I phoned MBW when I was 10 minutes away and it then only took me 5 minutes to get there. I parked and waited 5 minutes and the driver arrived. Very polite, checked the car and mileage and reminded me of the process for returning. He also noted on the form that I had no hold baggage so would be quick through on arrival back. On arrival back to Heathrow I was through in under 10 minutes with no queue at customs. I phoned then (as per the process) and so was out in the drop off car zone very quickly. Another member of MBW was there and asked which company I was waiting for. I told him MBW and unprompted he phoned to find out exactly how far away my car was. All in I waited 5 minutes - which considering I made it through Heathrow in record time was brilliant. My advise would definately to use them again, but probably phone slightly earlier if you have no hold luggage to re-claim on arrival.

When we arrived at the airport we were meet promptly however, upon our return it took 50 minutes to have the car returned after picking our luggage up, this sort of defeats having a valet service. When the car did get to us the tyres and wheelarches were covered in mud, whne I questioned the driver he said the mud had come from thier yard! I beleive the car was stored in a field by the look of it, I won't use them again.