MBW Meet and Greet Parking reviews page 56

We booked meet and greet because me and my husband always end up arguing when lugging luggage and children around on transfer buses and I am pleased we did. We arrived at the airport half and hour earlier than our booked time and although we rang to let them know, they weren't able to get a driver to us until the arranged time which I suppose is fair enough and it wasn't really a problem. Waiting at Heathrow is a nightmare so sychronised timing is essential. On our return we rang them once we had our luggage and made our way to the collection point and they were with us within 10 minutes, although this is very dependent on the traffic. Car returned in same condition. Very happy overall with service and would use them again.

Smooth arrival procedure with minimum fuss or delay. On return, phone call from luggage pick up resulted in warm car to drive away in.

We had not used a valet parking service previously, so at first it was a little disconcerting to be handing over our car keys to a complete stranger. However, their driver had all the appropriate paperwork and was well turned out with a MBW tunic/jacket. On our return, after telephoning to confirm arrival and collection of our luggage, their driver arrived promptly and within the advised time. My car was clean and tidy and I shall recommend them to friends and family.

Outbound, despite our earlier than expected arrival at Heathrow, MBW were able to meet us without any fuss so we were quickly into the terminal for check in. On return, we telephoned as directed and had only to wait a short time for our vehicle to be returned. I shall use MBW again.

Having never used a meet and greet service before both myself and my husband were very impressed. Completely took the hastle out and was therefore a pleasurable experience - would definately recommend this service again especially to people with children or early morning flights.

The best value airport parking I have had for a long time. So simple, I just rang them as I approached Heathrow and the very nice driver was there within 5 minutes of my arrival. After a month away the last thing you need is dragging your luggage onto an over crowded bus that travels for what seems hours to your parked car. No problem here, I was on my way within 15 minutes of arrival, and even had an updated weather forecast from the driver. (snow was predicted) I would definitely use again as first choice

A very good start to our holiday. completely hassle free, no need for shuttle bus. Car waiting as we came out of arrival area. A faultless service for us on this occasion. Exceptional value.

Service was very reliable, quick and effiient. Only gripe is a small one - the car had obviusly been parked under a bird nest as it was subjected to droppings

I will use MBW again the service was great, a little cleaning of the car would have been the cherry on top!

AS with anthing for the first time your never sure will it be hassle free and reiable.I got to say the service was punctual and hassle free.Would definately recommend and use again for sure.

I flew from Heathrow T5. The service was good and drivers were quick in picking up and returning the car. The key fob returned was faulty and so central locking was not working. I did not check this at the airport as the key was in the ingnition but found out when I reached home.

Probably the best meet and greet service I have used and by no means the most expensive. Very punctual and professional service

On departure car was picked up. On arrival informed from Goa that our arrival was Friday - told no problems. On arrival rang and informed we were here and told car would be there in 10 minutes so we went out and waited in the freezing cold, my wife had a fever and sore throat, for over 20 minutes. Rang to find out what was happening and told the driver was arount the corner and would be there to deliver the car in 1 minute. Ten to 15 minutes passed by and rang again and told the driver had been informed and would be there shortly. By this time we were absolutely frozen and my wife feeling quite ill. Rang up again and again told the car would be with us shortly. Nothing in sight and eventually rang up again and told there was confusion and they did not know we were arriving today and they would send the car out. Nearly an hour standing in the cold absolutely frozen the car was eventually delivered. This is just not acceptable when we rang from Goa to let them know our arrival date, and we were told the message had not been pased on. Very poor and disappointed and waste of money. Should really refund our money. Mr Chandarana

Travelling at 7 months pregnant with 2 young children presents enough challenges without parking being one of them. The valet parking service was ideal and the price only marginally above what we would have paid had we parked the car in a long-stay carpark ourselves. The convenience is well worth the additional cost.

Although we were later than we expected, we phoned ahead to explain the situation and they were fine about it. On arrival back home, they were very prompt in delivering the car back, extremely pleased and will use them again. Many thanks!!

Having followed the instructions about contacting you ten minutes before arrival at Heathrow on the outgoing trip and ringing you when we had collected all our luggage on the return trip, I didn't expect to have to then wait a further ten minutes on both legs of our journey. After a long journey, that was not acceptable. It was the first time I had used the valet service but talking to friends who have used this service, I didn't expect to wait at all. Thank you for asking for this review and I hope it helps you to make further improvements to your service.

I was a little afraid, because of the few bad reviews, was travaling with children, and am generally a bit stressed before catching a plane, but everything went fine. We had to wait 5 or 10 mn for the driver to take the car, and about the same for the driver to bring it back. On return, the car had snow on top, which I don't mind at all, but I thought I read the parking was covered.

My first experience with MBW Valet Parking has been just fantastic. I did not have a single hitch whatsoever. In fact the communication via Mobile phone prior to arriving at the airport was very much appreciated knowing that you are being taken care of prior to flying away for a well deserved holiday. I would certainly use them again. And yes they were quite competetive indeed. Well done.

A good service only had to wait 5 mins for driver to arrive at drop of point called 10mins before arrival and staff very polite. On returning to the uk our flight was rescheduled and arrived 3 hrs early but on calling them the car was there within 15mins and on checking the milage the car had only done a total of 2 miles since dropping it off. Would definately use this service and company again.

The service was very good, our only problem was that we arrived at Heathrow about 45 minutes earlier than we expected and I didn't think to inform MBW until we were quite close to the airport. So as they didn't expect us until later, no driver was available to meet us and we had to loiter around the drop off area much to the irritation of the over-zealous Heathrow staff! But apart from that everything ran very smoothly and it was nice to go straight from your car to the airport and vice versa.